Solar Brokers Privacy Policy

Solar Brokers Privacy Policy
Your privacy is important to us. It is Solar Brokers’ policy to respect your privacy and comply
with any applicable law and regulation regarding any personal information we may collect about you,
including across our website, https://solarbrokersus.com, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes
information about you as a person (such as name, address, and date of birth), your devices, payment
details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those
sites and services have their own privacy policies. After following a link to any third- party
content, you should read their posted privacy policy information about how they collect and use
personal information. This Privacy Policy does not apply to any of your activities after you leave
our site.

This policy is effective as of 21 November 2023
Last updated: 21 November 2023

Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and
“automatically collected” information.

“Voluntarily provided” information refers to any information you knowingly and actively provide us
when using or participating in any of our services and promotions.

“Automatically collected” information refers to any information automatically sent by your devices
in the course of accessing our products and services.

Personal Information

We may ask for personal information — for example, when you subscribe to our newsletter or when you
contact us — which may include one or more of the following:

  • Name
  • Email
  • Phone/mobile number
  • Home/mailing address

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In
which instance, we only collect personal information that is reasonably necessary to provide our
services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

 

 

 

 

 

 

 

 

Sign up to receive updates from us via email or social media channels Use a mobile device or web
browser to access our content
Contact us via email, social media, or on any similar technologies When you mention us on social
media

We may collect, hold, use, and disclose information for the following purposes, and personal
information will not be further processed in a manner that is incompatible with these purposes:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to provide you with our platform’s core features and services to contact and communicate with you
for advertising and marketing, including to send you promotional information about our products and
services and information about third parties that we consider may be of interest to you

We may combine voluntarily provided and automatically collected personal information with general
information or research data we receive from other trusted sources. For example, Our marketing and
market research activities may uncover data and insights, which we may combine with information
about how visitors use our site to improve our site and your experience on it.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will
protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized
access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that
no method of electronic transmission or storage is 100% secure and no one can guarantee absolute
data security.

You are responsible for selecting any password and its overall security strength, ensuring the
security of your own information within the bounds of our services. For example, ensuring you do
not make your personal information publicly available via our platform.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on
what we are using your information for, in accordance with this privacy policy. For example, if you
have provided us with personal information such as an email address when contacting us about a
specific enquiry, we may retain this information for the duration of your enquiry remaining open as
well as for our own records so we may effectively address similar enquiries in future. If your
personal information is no longer required for this purpose, we will delete it or make it anonymous
by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal,
accounting, or reporting obligation or for archiving purposes in the public interest, scientific,
or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do
not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

a parent, subsidiary or affiliate of our company
third-party service providers for the purpose of enabling them to provide their services, including
(without limitation) IT service providers, data storage, hosting and server providers, ad networks,
analytics, error loggers, debt collectors, maintenance or problem- solving providers, marketing
providers, professional advisors, and payment systems operators
our employees, contractors, and/or related entities our existing or potential agents or business
partners
credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to
pay for goods or services we have provided to you
courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in
connection with any actual or prospective legal proceedings, or in order to establish, exercise, or
defend our legal rights
third parties, including agents or sub-contractors who assist us in providing information,
products, services, or direct marketing to you
third parties to collect and process data
an entity that buys, or to which we transfer all or substantially all of our assets and business

Third parties we currently use include:

Google Analytics MailChimp

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use,
and disclose your personal information in accordance with this privacy policy. You do not have to
provide personal information to us, however, if you do not, it may affect your use of our website
or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we
will protect it as set out in this privacy policy. If you are a third party providing personal
information about somebody else, you represent and warrant that you have such person’s consent to
provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for
direct marketing purposes, you may change your mind at any time by contacting us using the details
below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date,
incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy
policy. We will take reasonable steps to correct any information found to be inaccurate,
incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over
your personal information. Unless your personal information is required to provide you with a
particular service or offer (for example providing user support), we will not deny you goods or
services and/or charge you different prices or rates for goods or services, including through
granting discounts or other benefits, or imposing penalties, or provide you with a different level
or quality of goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data
breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a
complaint, please contact us using the details below and provide us with full details of the
alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting
out the outcome of our investigation and the steps we will take to deal with your complaint. You
also have the right to contact a regulatory body or data protection authority in relation to your
complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including
marketing communications), please contact us using the details provided in this privacy policy, or
opt-out using the opt-out facilities provided in the communication. We may need to request specific
information from you to help us confirm your identity.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter
bankruptcy, we would include data, including your personal information, among the assets
transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that
any parties who acquire us may, to the extent permitted by applicable law, continue to use your
personal information according to this policy, which they will be required to assume as it is the
basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no
control over the content and policies of those sites, and cannot accept responsibility or liability
for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes,
current acceptable practices, or legislative or regulatory changes. If we decide to change this
privacy policy, we will post the changes here at the same link by which you are accessing this
privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out
of, as applicable, any new uses of your personal information.

Additional Disclosures for U.S. States Privacy Law Compliance.

The following section includes provisions that comply with the privacy laws of these states
(California, Colorado, Delaware, Florida, Virginia, and Utah) and is applicable only to the
residents of those states. Specific references to a particular state (in a heading or in the text)
are only a reference to that state’s law and applies only to that state’s residents. Non-state
specific language applies to all of the states listed above.

Do Not Track

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to
have your online activities tracked. At this time, we do not respond to browser “Do Not Track”
signals.

We adhere to the standards outlined in this privacy policy, ensuring we collect and process
personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing
so.

California Privacy Laws – CPPA

Under California Civil Code Section 1798.83, if you live in California and your business
relationship with us is mainly for personal, family, or household purposes, you may ask us about
the information we release to other organizations for their marketing purposes. In accordance with
your right to non-discrimination, we may offer you certain financial incentives permitted by the
California Consumer Privacy Act, and the California Privacy Rights Act (collectively, CCPA) that
can result in different prices, rates, or quality levels for the goods or services we provide. Any
CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal
information, and we will provide written terms that describe clearly the nature of such an offer.
Participation in a financial incentive program requires your prior opt-in consent, which you may
revoke at any time.

Under California Civil Code Section 1798.83, if you live in California and your business
relationship with us is mainly for personal, family, or household purposes, you may ask us about
the information we release to other organizations for their marketing purposes. To make such a
request, please contact us using the details provided in this privacy policy with “Request for
California privacy information” in the subject line. You may make this type of request once every
calendar year. We will email you a list of categories of personal information we revealed to other
organisations for their marketing purposes in the last calendar year, along with their names and
addresses. Not all personal information shared in this way is covered by Section 1798.83 of the
California Civil Code.

California Notice of Collection

In the past 12 months, we have collected the following categories of personal information
enumerated in the CCPA:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Identifiers, such as name, email address, phone number, account name, IP address, and an ID or
number assigned to your account.

For more information on information we collect, including the sources we receive information from,
review the “Information We Collect” section. We collect and use these categories of personal
information for the business purposes described in the “Collection and Use of Information” section,
including to provide and manage our Service.

Right to Know and Delete

You have rights to delete your personal information we collected and know certain information about
our data practices in the preceding 12 months. In particular, you have the right to request the
following from us:

The categories of personal information we have collected about you;
The categories of sources from which the personal information was collected;
The categories of personal information about you we disclosed for a business purpose or sold;
The categories of third parties to whom the personal information was disclosed for a business
purpose or sold;
The business or commercial purpose for collecting or selling the personal information; and The
specific pieces of personal information we have collected about you.

To exercise any of these rights, please contact us using the details provided in this privacy
policy.
Shine the Light
In addition to the rights discussed above, you have the right to request information from us
regarding the manner in which we share certain personal information as defined by applicable
statute with third parties and affiliates for their own direct marketing purposes.

To receive this information, send us a request using the contact details provided in this privacy
policy. Requests must include “Privacy Rights Request” in the first line of the description and
include your name, street address, city, state, and ZIP code.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following
details:
Timothy Parsons
Tjp.solar@gmail.com